Posts by Senakhtenre

  • List of known/fixed bugs

    Heroes of Elios,


    Tomorrow, at 10:00 AM (CEST) we will release an update (no maintenance required!) to fix the following issues:

    • Fixed the missing graphics when using the skill Trolley Dilemma (it was missing the cool Add-like effect :))
    • Fixed the issue that caused your game to crash sometimes when using the skill Trolley Dilemma.

    Please keep in mind that if you logged in before 10 AM you will need to restart your client to download the update.


    Thanks once again for your patience while we squished these bugs!


    Kind regards,

    Your Elsword Team.

  • List of known/fixed bugs

    Heroes of Elios,


    It would seem that our latest update has introduced a issue where as Overmind (Add), using the skill Trolley Dilemma might lead to a client crash if you are in a Combat Group (Abyss Raid) - this does not happen 100% of the times, but happens often enough.

    We are investigating the issue and we will let you know once a fix is available, however, be advised of using this skill under the above mentioned circumstances.


    We are very sorry for the troubles this might be causing our Overmind enjoyers.


    Kind regards,

    Your Elsword Team.

  • List of known/fixed bugs

    Heroes of Elios,


    With the maintenance that will take this morning, the following issues will be fixed:

    • Fixed a couple of issues on Abyss Raid, you cheaters X(
    • Fixed the issue with the Battle Strength being incorrectly displayed leading to issues when trying to enter dungeons.
    • Fixed the issue where the image for Altar of Dreams (Challenge Mode) in Group Search showed an incorrect image.

    Thanks as always for your reports and understanding while we fixed these issues.


    Best,

    Your Elsword Team.

  • List of known/fixed bugs

    Heroes of Elios,


    With an upcoming maintenance, the following issues will be fixed:

    • (ALL) Based on player's feedback the text font in the Trading House has been increased to make reading items easier. We would greatly appreciate your feedback on this change!
    • (DE) Fixed a translation issue where the buff from Rena's (Anemos) skill Airelinna wrongly mentioning HP instead of MP recovery.
    • (ALL) Fixed a translation issue where the buff from Eve's (Nasod Sariel) special ability Code: Recovery - Breaker was outdated (now it properly mentions that it ignores enemy defence)
    • (ES/PL) Fixed a typo on the text shown to you asking if you'd like to continue when you are defeated in a dungeon.
    • (ALL) Fixed the issue where the region of Monaterra was missing from the World Map.


    Thank you as always for reporting these issue and for your patience while they are fixed :)


    Kind regards,

    Your Elsword Team.

  • Alte Buffbeschreibung Eve Code Sariel

    Der Bug ist bekannt und wurde schon weitergeleitet.


    P.S. Please keep in mind that, while for this particular situation I can help with it, Quality Assurance is not involved into Loca/Translation-related topics and by itself this gets checked by another team :)

  • List of known/fixed bugs

    Sorry for the delay on informing about this but the patch was released this morning (9:00 AM CET) and everyone that started the game since then should be enjoying the fixed issues :)

  • List of known/fixed bugs

    Heroes of Elios,


    Tomorrow, 13.12.2023 we will roll out a fix for the following issues:

    • Fixed the issue with Patrona (Elesis) skill Unbroken Belief not working as intended.
    • Fixed the issues with the translations related to skills changed with the recent Balance Patch.
    • Improved the texts when you right-click on a character (be it the Social UI or in Town) to make clear which one is for Couple and which one is for Partner.

    We will let you know in this forum thread when the version is released.


    Thanks for your patience while we fixed these issues. Please note the issue with the size of the Detailed view in someone's stats will be fixed on a later date.


    Kind regards,

    Your Elsword Team.

  • List of known/fixed bugs

    Heroes of Elios,


    We would like to let you know of some issues we have been made aware of:

    • Some skills (mostly those changed with the Balance Patch) might be showing Korean in their skill descriptions.
    • The 'Details' UI shown when you Examine someone and then click to see their stats does not fit the space in the UI.
    • Patrona (Elesis) skill Unbroken Belief does not work as intended.

    While it is too early to provide any clear details we are working hard on fixing the issues as soon as possible. We will keep you updated on the progress of this.


    Thank you as always for your support by reporting these issues!


    Kind regards,

    Your Elsword Team.

  • List of known/fixed bugs

    Heroes of Elios,


    The following issues will be fixed with an upcoming maintenance:

    • Fixed the issue where "Halloween Prankster (Laby)" made Laby invisible.
    • (ES) Fixed the item description of "Mascota: Juguete de la Eremita" (Pet: Eremitin´s Toy) where the pet order was not matching the actual order.
    • Fixed the issue where the size of the Customization, Guild and Companions UIs would reset to default upon relogging if you had resized them.
    • Fixed some of the missing improvements on Varnimyr Raid: Challenge announced here namely:
      • Redeye: Fixed the issue where cross thorns would be created even when the existing ones were not destroyed.
      • Crimson Maain: Fixed the attack range of the doppelgänger.
      • General: Fixed the issue where obtaining 15 stacks of 'Embers of Doom' would not change to 'Flames of Doom' debuff.

    Thanks for your patience while we fixed all these issues. Remember to report the issues you find to our forums (or support system when it is about delicate data) to make sure we spot those issues and fix them! :)


    Kind regards,

    Your Elsword Team.

  • List of known/fixed bugs

    Heroes of Elios,


    We have received reports related to the following issues:

    • The Cash Shop set "Bittersweet Churros" (both colors) have disappeared from the Magic Wardrobe. - Fixed!
    • If you resize the UIs of Customization, Guild and Companions, they are reset to their default size upon restarting the game

    We are working on fixing these issues and we will let you know once they are fixed.


    Thank you for your understanding and sorry for the inconveniences this might cause you.


    Kind regards,

    Your Elsword Team.

  • List of known/fixed bugs

    Heroes of Elios,


    We are aware of the issue that event characters created in the 2nd period of the event "Swift Growth!" are unable to complete the last quest "[EVENT] Nothing Easier Than Level-Up! (11)".

    We are working on fixing this issue and we hope to have it fixed soon.


    Sorry for the troubles this might be causing you and thanks for everyone that did bring this issue to our attention! :)


    Kind regards,

    Your Elsword Team.

  • List of known/fixed bugs

    Heroes of Elios,


    With an upcoming maintenance, the following issues will be fixed:

    • Fixed the wrong discovery requirement for the title "Square Meal" (now it will be the intended feed your pet 3 rare grade items).
    • (All except EN) Changed how Ain's 4th path refers to the Goddess during the 3rd class change scene.
    • Fixed the translation of the PvP fixed effect that increases the damage of all skills if the sum of all resistance stats exceeds 1.000 (this was purely a text-related issue, the effect worked as intended)
    • (FR/EN) Fixed the missing space between character name and text when the character tries to queue/access a dungeon without meeting the required combat power.
    • (EN) Fixed a typo on the character creation UI for Lu/Ciel's 3rd class change on their 4th path (what do you mean Lu did not want to get thrown?)
    • (ES) Fixed a typo on Ain's introduction.
    • We have standardized the [Strong] skill names so they are all named as expected (using square brackets and always in front of the skill name)


    Thanks for bringing these issues to our attention :)


    Best,

    Your Elsword Team.

  • List of known/fixed bugs

    Heroes of Elios,


    With an upcoming maintenance, the following issues will be fixed:

    • Fixed the issue with Add's Time Tracker skill "Stardust Shower" forcing the character to look to the right upon ending the skill cast.
    • Fixed "[Ruler of Darkness] Gloves (Raven, fiery red)" clipping thru Raven's Nasod arm.
    • Fixed the missing balance change of Aisha's Metamorphy [Switch] Impact Zone where the range of Space Collision was not correctly updated.

    As per usual, thanks to everyone who made us aware of these issues. If you've encounter any issues please do not hesitate to report them via our support system or forums :)


    Kind regards,

    Your Elsword Team.

  • List of known/fixed bugs

    Heroes of Elios,


    With the maintenance that took place today, the following issues have been fixed:

    • (FR/EN) Fixed the issue with Laby's 4th path special command where the description does not properly show the correct command when trying to Clang! someone
    • (ALL except EN) Fixed the incorrect translation in the Start dungeon UI for "Hell" difficulty in Master´s Road dungeons
    • (ALL) We have standardized the names of [Strong] skills
    • (ALL) Fixed most of the Tenebrous shadow options where the text wrongly mentioned that it only increases the damage and not the damage of all skills (there is one socket missing this fix will be fixed later on)
    • (ALL) Improved the Item Description for item "Cold Fruit Soup" so it clearly mentions that the increase MP gain effect takes place upon attacking.


    Additionally, the following is a known issue:

    • With the balance patch applied today (Balancing changes - 16.08.2023) the change to Add's Time Tracker skill "Stardust Shower) is not correctly implemented and still makes Add look to the right upon casting the skill.


    We are still working on the previously mentioned issues. As per usual, we will let you know once they are fixed via this forum thread :)


    Best regards,

    Your Elsword Team.

  • List of known/fixed bugs

    Heroes of Elios,


    We'd like to let you know of the following issues:

    • Names of [Strong] skills sometimes are not standardized.
    • The Tenebrous shadow option that increases the damage of all your skills if your total resistance exceeds 1.000 wrongly mentions that it only increases the damage.
    • The description of the buff obtained when using "Code: Recovery - Breaker" as Eve (Nasod Sariel) is outdated
    • (DE) The description of the buff obtained when using the skill "Airelinna" as Rena (Anemos) is outdated.
    • (FR/EN) There is an issue with Laby's 4th path special command where the description does not properly show the correct command.
    • The "Hell" difficulty in Master´s Road dungeons were incorrectly changed in all languages (except EN)
    • Added on 14.08.: The issue with the Promo Accessory (Head) for Aisha (Oz Wizard) being invisible when equipped
    • Added on 15.08.: The item "[Ruler of Darkness] Gloves (Raven, fiery red)" for Raven ends up clipping thru his Nasod arm resulting in issues with the texture.

    Also, we are investigating still the reports received related to Varnimyr Challenge Mode where some players are unable to access-start on Saturdays. If you have experienced this issue and you have not done so yet, please send a ticket to our team so we can gather all the data needed for us to keep on investigating the issue.


    We will let you know via this forum post once the issues are fixed :)


    Best,

    Your Elsword Team.

  • List of known/fixed bugs

    Heroes of Elios,


    We were made aware of an issue with the "Buff for 13 additional weapon upgrade level" that was activated as part of the adjustments announced in Game adjustment starting from 21st June.

    We were able to confirm that the buff is not working as expected, therefore, this will be fixed with an upcoming maintenance (at the moment, expected to happen next week, details will follow).

    The duration of the buff will be extended by one week, therefore, it will run until 5th July 8:59 AM.


    We are sorry for the troubles this might have caused to you and we appreciate your understanding :)


    Additionally, we would like to let you know that the issue with the New Orders shop category has been fixed and works as intended now!


    Kind regards,

    Your Elsword Team.