Posts by Senakhtenre

Quote from Nensou

Bug 1 //

Ich erhalte die Nachricht: "Du hast ein Item in der Zwischenablage und kannst nicht starten".

Ich werde mit unserem Team Rücksprache halten und bei Bedarf den Text ändern, damit er klarer ist.

Danke

Heroes of Elios,

We were made aware of an issue with the "Buff for 13 additional weapon upgrade level" that was activated as part of the adjustments announced in Game adjustment starting from 21st June.

We were able to confirm that the buff is not working as expected, therefore, this will be fixed with an upcoming maintenance (at the moment, expected to happen next week, details will follow).

The duration of the buff will be extended by one week, therefore, it will run until 5th July 8:59 AM.

We are sorry for the troubles this might have caused to you and we appreciate your understanding

Additionally, we would like to let you know that the issue with the New Orders shop category has been fixed and works as intended now!

Kind regards,

Your Elsword Team.

Heroes of Elios,

As some of you have noticed, the "New Orders" category in the Item Shop is not showing the items that it should be showing (worry not, those if you wanted to get those hair styles, they are still available! Just under Avatar > Hair).

We are aware of this issue and are working on fixing it. We hope to have this fixed tomorrow with a client update that will not require any downtime for the server neither will affect your game experience.

Sorry for the inconveniences and thanks as always for your understanding and support.

Kind regards,

Your Elsword Team.

Heroes of Elios,

With an upcoming maintenance, the following issues will be fixed:

• Fixed the issue with the inventory slots in the "Temporary Inventory" UI that were slightly off-center.
• Fixed an issue where the orbs "Lost Soul/Mighty Soul" spawned from Raven Revenant's passive "Disintegration" would not decrease the cooldown of skills of Lu/Ciel Diangelion's skills while she was transformed (with the skill "Altar of Evil").
• (ALL) Fixed the text issue with the item name "Dark Order Verdict Hairstyle (Add)" was incorrectly named "Dark Order Verdict Gloves (Add)"
• (EN) Fixed some of the quest conditions related to Elysion quests where you were asked to speak to "Bernad, Elder of Elysion", but the text would say "Hagard, Elder of Elysion".
• (ALL) Fixed some inconsistency issues with the pet commands where the command might be different between the pet and the item.
• Some other minor issues will be fixed.

Thank you as always for making us aware of these issues

Find below a list of the known issues of the upcoming patch:

• We are aware that different texts (for example but not limited to: space for free entries to dungeons, some buttons, some texts in UIs...) in some languages are too long for the given space and ends up out of bounds. We are aiming to have this fixed soon.
• (ES) We are aware of the pet command mismatch between the item tooltip and the pet UI for the pet "Erimitin´s Toy" this will be fixed as well soon.

Kind regards,

Your Elsword Team.

Heroes of Elios,

With an upcoming maintenance, the following issues will be fixed:

• Whispering Crypt
  • Now the mechanic where the boss targets an altar with a ray works as intended.
• Nightmare´s Crib
  • Fixed an issue where it was not possible to destroy the cages via the expected means (throwable consumables such as orbs)
• Cradle of Origin
  • Fixed an issue with the crystal link pattern that could kill you even when performing the mechanic correctly.
• Fixed the text issues related to the 1st and 2nd added combo of Impulse Tracker (Add's 4th path 1st class advancement) being too long for the given space for all languages except Polish where a word is still out of bounds.
• Several text-related QoL changes have been done.
• Several other issues will be fixed as well with this maintenance.

While we expect the issues with the raids in the Abyss region to be gone for good, please let us know via Support System if any of the issues still persists for you.

If any of the above mentioned issues (or new ones) shows up: Please, record a short video of the issue, make sure the character names as well as actions (skills/items used) are clearly visible and forward it to our team via ticket (if the video is too big, you can upload it to YouTube and make it only accessible via link).

Thanks once again for your patience and understanding while we worked on resolving these issues.

Kind regards,

Your Elsword Team.

Heroes of Elios,

We believe to have found the root of the issues from the Abyss region raids and we're in the process of checking the fixes to make sure the problems have been fixed.

If all goes according to the plan, we expect the issues to be fixed with a maintenance that will take place on Thursday, 25.05. (please keep in mind this date is an approximation and not final) once the date is confirmed it will be announced.

Thanks once again for your patience

Kind regards,

Your Elsword Team.

Heroes of Elios,

We will start using this thread as well to announce for everyone to see the issues that we're aware of and not only of when issues are fixed.

Since the maintenance that took place yesterday, we have been made aware of the following issues:

• For all languages except EN the description of the 1st and 2nd added combo of Impulse Tracker (Add's 4th path 1st class advancement) are too long for the given space and ends out of bounds.
• In Nightmare's Nest (Abyss region) there is an issue where the cages on the second stage cannot be destroyed as expected when throwing orbs to them.
  • A workaround for this right now is that if one of the team members dies close to the activation of the cages, they will be immune to the mechanic upon respawning and then, they can stay alive for the rest of team members to resurrect.
• In Cradle of Origin (Abyss region) there is an issue where the boss sometimes will enter a "T-Pose" mode until Berserk.
• In Cradle of Origin (Abyss region) there is an issue where the link pattern in phase 2 can kill you.

We are working on fixing these issues and we will let you know as soon as we can get them resolved. Sorry for your inconvenience and thanks for making us aware of these issues.

If you find any other issues, please do let our team know via Support System and we will take care of them

Kind regards,

Your Elsword Team.

Heres of Elios,

With an upcoming maintenance, the following issues will be fixed:

• (ALL) Fixed an issue where "Aranka´s Elios Fruit Juice" showed the item category as "Food" instead of "Drinks" (this was only a text issue, the item itself was properly classified as Drink)
• (EN) Fixed an issue with the name of Rena's Summer Holiday weapon (Blue Curacao) being incorrectly named "Bonus Top" instead of "Beach Bag"
• (ALL) Fixed an issue where the [Fixed effect] of "Baryon´s Fur" showed "If special active skills are used[...]" twice.
• Fixed an issue where Serne's Master Artefact showed details of Harlequina in its tail and horns for all characters
• Several text-related issues have been fixed as well.

As usual, thanks to everyone that made us aware of these issues

Kind regards,

Your Elsword Team.

Heroes of Elios,

With an upcoming maintenance, the following issues will be fixed:

• Fixed an issue with Rose's Prime Operator skills Mecha Drop and [Switch] Mecha Drop where they would behave incorrectly if Rose was under the effect of consumables that makes her bigger (such as Giant's Apple or Blessed Giant's Elixir (Wonder Drug))
• (IT) Fixed a text issue related to certain socket effects that incorrectly stated they decreased the cooldown of all skills instead of Master Class skills.
• (DE)(FR) Fixed some special pet commands that did not work correctly
• Fixed an issue where the title effect "On fatal hit" would not work properly in PvP matches.
  • The text related to this effect will be updated soon to reflect the intended-correct behavior in PvP. - This has been correctly updated now
• Some other minor issues will be fixed as well

Thank you for making us aware of those issues!

Kind regards,

Your Elsword Team.

Heroes of Elios,

Today we've released a client patch that fixes the following issues:

• Fixed the issue with the rewards of Berthe where you could not redeem them all
• Fixed the issue with some texts in particular screen resolutions being too long for the given space when you right-clicked on other players while being in a Combat Group

The update will be automatically downloaded once you start the client since the moment of this post (if you're in-game we suggest you to restart the client at your earliest convenience)

Thank you for your patience while we worked on fixing this issue with Berthe.

Kind regards,

Your Elsword Team.

Heroes of Elios,

Today we've released a client patch that fixes the following issues:

• Fixed an issue with the Trading House where your client would crash when searching single letters.

The update will be automatically downloaded once you start the client since the moment of this post (if you're in-game we suggest you to restart the client at your earliest convenience to ensure the crashes no longer happens)

Thank you for forwarding this issue to us and for your patience while we fixed it.

Kind regards,

Your Elsword Team.

Hi there largeboss,

I have just checked the quest, and I was able to successfully complete "Crypt" (or well, Underground Chapel) and obtained the condition needed to complete "The Path of the Apostata, Part 5" and therefore, I was able to promote to Apostata with not issues whatsoever.

If the issue for you still persist please consider sending a ticket to the support system so they can gather the information from you such as character and other information so it can be properly looked into since just for what you said, it's extremely strange that the boss does not show up for you (but it does for me) and on top of everything you get stuck.

Also if possible, take a video (doesn't need to be a full video of the whole dungeon run, the start of the last stage until the issue happens would be enough) and either attach it to your ticket or upload it to YouTube and give the link on the ticket.

Love,

- Senakhtenre

Heroes of Elios,

With an upcoming maintenance, the following issues will be fixed:

• Fixed a graphical issue with the accessories "Fox Warrior Fox Fire" and "Fox Knight Fox Fire"
• Fixed an issue with the requirements to obtain the special title "Overcomer of the Time-Space Continuum"
• Fixed the missing translation of an error shown under specific circumstances when being unable to join a dungeon.
• Some other minor issues will be fixed as well

Remember if you have found a bug and you'd like to bring it up to our attention you can do so via our Support system or via our "Bug report" sections in the forums!

Kind regards,

Your Elsword Team.

Heroes of Elios,

With an upcoming maintenance, the following issues will be fixed:

• Fixed an issue with the buttons in Training Zone (Siege of Ereda) not working as intended
• Fixed an issue with the voice lines of Noah's Nyx Pieta and Celestia being muted by the wrong audio setting
• Fixed an issue where some of Noah's Nyx Pieta and Celestia voices were missing
• Fixed an issue with Ara's Surya skill cut-in not working correctly
• (DE/FR/IT/PL) Fixed a missing translation on Miyu's Food Shop
• Fixed an issue with Skill quests being available even when not meeting the requirements
• Fixed an issue where the old version of LuCiel's "Power of Oriax" was shown as a sealed skill in LuCiel's 1st path
• Fixed an issue with the item "Natural Hairstyle (ver. innocent)" for Raven using the wrong texture
• Some other minor issues will be fixed as well

Kind regards,

Your Elsword Team.

Heroes of Elios,

With an upcoming maintenance, the following issues will be fixed:

• Fixed an issue with Eve's [Strong] Emblem of Obliteration not granting K.O. protection while casting
• Fixed the limit of characters on megaphones to now allow 90 characters instead of 45
• Fixed an issue with the icon of Eligos Flame of the Evil Eye (Laby) where both normal and white version used the wrong background color
• Improved texts related to time/hour(s) in some places of the game - such as PvP room settings or some timers (like last login or time remaining of Guild buffs)
• Fixed an issue where Raven's Venom Bearer and Mutant Blade were missing their Movement: Wait animations.

Kind regards,

Your Elsword Team.

Heroes of Elios,

The following issues will be fixed with today's maintenance:

• Fixed an issue where the game showed the wrong graphics for some PvP related icons.
• Fixed a message that wasn't translated when trying to queue for PvP while wearing Tenebrous armor.
• Fixed a text issue mentioning the wrong hour in the daily Willpower reset on the in-game hints.

Kind regards,

Your Elsword Team.

Heroes of Elios,

With an upcoming maintenance, the following issues will be fixed:

• Fixed an issue where the quest [Elyanod] Ancient Elyanod Armour was unavailable
• Fixed other minor issues

Kind regards,

Your Elsword Team.

Heroes of Elios,

Today we've released a client patch that fixes the following issues:

• Fixed the issue that caused the game to crash when switching channels
• Fixed a text issue with a dialogue on Tricky House disappearing too fast

The update will be automatically downloaded once you start the client since the moment of this post (if you're in-game we suggest you to restart the client at your earliest convenience to ensure no random crashes happens while playing)

Kind regards,

Your Elsword Team.

Heroes of Elios,

With an upcoming maintenance, the following issues will be fixed:

• Fixed an issue with the background image of Master Artefact UI being out of bounds
• Fixed an issue where the mini-boss "Giant Binder" would not spawn on Magmanta's Lair (7-5)
• Fixed the issue with the videos of Atlas and Elysion being locked on Quest UI even when you meet the requirements to watch them again
• Several texts have been updated to fix some issues

Kind regards,

Your Elsword Team

Heroes of Elios,

Today we've released a client patch that fixes the following issues:

• (ALL) Fixed an issue where it was not possible to use the Sitting Together chat command /q when sitting with someone
• (PL) Fixed a problem that caused for new installations of the game to fail

The update will be automatically downloaded once you restart your client (or once you start it since we've released it).

Kind regards,

Your Elsword Team