Heroes of Elios,
This year is -FINALLY!- close to its end and you all know what that means... The holidays are here and it's time for Senakhtenre to be sentimental! As we do every year, we would like to allow our volunteer team to take the holidays for themselves should they wish to, therefore, starting on 22nd December and till the 4th January the average response time in our Support System for the UK Team might be longer than usual and their presence in our Discord server might be less. Worry not, your tickets will still be handled in a timely manner.
It has been a busy 2020 for Elsword Europe... All our characters got their long-awaited reboots, plenty of dungeons got revamped to spice things up (Heroics, Secret Dungeons... Even Pepsiman!), Master Class made their entrance into our game (with those cool animations when you use your awakening ), ELHouse, plenty of events, some cool changes to improve our experience like the Preset System and our baby Elsword Europe turning 10... (I know I'm missing some content but I'm getting old and don't recall everything).
To say 2020 has been a rollercoaster of a year would be an understatement for -I dare to say- all of us and I hope Elsword was able to help you all with distracting a bit of how scary this year has been.
Let us hope for 2021 full of good things and moments instead of what we got this year.
Merry Christmas and Happy New Year everyone! Now more than ever, please remember to stay safe, be careful, and follow the rules/guidelines of your city/country to ensure we leave COVID behind.
Happy Holidays,
Your Elsword UK Team.