Heroes of Elios,
It has come to our attention that some of our players have been doing trade agreements (and encouraging others to do so) via Discord.
The Elsword Team would like to remind their players that in case of scams, only screenshots taken from the game can be taken into consideration for such reports, therefore, our players should reaffirm in-game the trade agreement.
Please, do be really mindful, make sure you take screenshots (or record) of EVERYTHING: The trade agreement (what is going to be traded, who goes first, if you're going to "lend" someone something, when that will be returned, etc), your inventory previous to the trade, the screenshot of the trade window, your inventory once the trade has been done and pretty much anything you can think of, these screenshots need be the original ones and cannot be altered in any way (same goes to videos. No cuts, no edit, no added music).
Additionally, do make sure the trade and trade agreement is done by the same characters.
Take a look at our guide: How do I report Scammers? for a more detailed guide about these situations and how to prevent them.
Be careful and safe when trading! Thanks for your attention.
Regards,
Your Elsword Team.