Listen up Heroes of Elios,
We would like to let you know that there has been a change on our support site and therefore its link. From now on, any tickets should be opened on our new support site to which you can access via https://elsword.support.gameforge.com/index.php?fld=ww
You may notice this support is slightly different to our previous one: You can now send tickets to the whole Elsword Europe support team via the same site (that's where the flags on the upper-right part comes in handy). Also keep in mind that if you are a player of the UK server (for example) you should send a ticket to the English (BE) team, keep an eye on that since the support site will pick (if available) your local language.
We are in the process of updating all the links to the new site, the forum links have been updated and others (site, in-game) will follow 
Regards,
Your Elsword Team.
