Gildenmeister nicht absetzbar

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    Zunächst möchte ich auf die Patchnotes vom 27.02.2019 verweisen (https://de.elsword.gameforge.com/news/article/850).

    Genauer auf diesen Teil:


    5. Wechsel des Gildenmeisters bei längerer Abwesenheit


    Der Gildenmeister wechselt automatisch, wenn folgende Bedingungen erfüllt sind:


    Der Gildenmeister war 6 Monate lang nicht eingeloggt.

    Mehr als 50% der Gildenmitglieder, die sich innerhalb des letzten Monats eingeloggt haben, stimmen dem Wechsel zu.


    Der Gildenmeister unserer Gilde ist schon sehr lange offline (>1000 Tage). Laut Support sollte die Abstimmung automatisch starten, tut sie aber nicht.

    Das System scheint also nicht zu funktionieren.

    1. Involved account:

    no


    2. Received error message:

    no


    3. When does the problem occur?

    "Wechsel des Gildenmeisters bei längerer Abwesenheit" System is not work.


    https://de.elsword.gameforge.com/news/article/850



    4. Are you using a laptop or a desktop computer?

    desktop computer



    5. Problem description:


    A72aIzF.png


    R5ztXYJ.png



    Dear Elsword Team,



    Thank you for your cooperation. And I rewrite the problems here.



    2019-09-12, I sent the ticket for help. Because The Guild, 《Valha20023》, where I stayed, this Guild Leader is still offline about 1785 days.


    But I get the reply was said "Unfortunetly I have to inform you that we can not help you with your request due to technical limitations."


    So I called every guild-members together, to tried several functions to figure out, what this article about "5. Wechsel des Gildenmeisters bei längerer Abwesenheit" meaning.

    https://de.elsword.gameforge.com/news/article/850



    We don't know.


    I let guild-members online amounts> offline amounts

    We are trying 3 months. The system is still not work.


    Guild-members don't know how to do in the next step.


    But I know, Elsword-Team will help us.

    Elsword-Team will help us, to find out what problem on this system.


    We're still staying in this Guild, 《Valha20023》, has spent much time with members playing many dungeons and events. We don't really want to search other Guild.


    Might I ask if it is possible, Elsword-Team find out how to let my character, DreamAviator, Guild-Manager, to replace the Guild Leader?



    The picture is attached.

    Thank you in advance for your cooperation.

    Quote from Artamiel

    wurde weitergeleitet

    Dear Elsword-Team,


    I’m happy to see the reply and now is dealing with it.


    If there has any solutions or somethings need to know further about.


    Plsease let us know, our guild members will help in our possible.


    Thank you in advance for your cooperation.

    bisher nichts neues dazu, leider lässt sich das ganze nicht so einfach nachstellen


    Sollten wir etwas neues dazu wissen, geben wir hier bescheid


    nothing new right now, its very hard to reproduce


    if we have something, we'll immediately share that here


    Dear Elsword-Team,


    I really appreciate for your swift response to my message.


    Thank you in advance for your cooperation.




    Dear Elsword-Team,


    Hello, 2 months have passed. Is there any update about this problem issue? c:


    Thank you in advance for your cooperation.



    Dear Elsword-Team,


    I’m understanding Elsword Team still dealing with this issue. And I know one day, this problem will be solved.



    I believe and make the video, to tell Elsword Team about our Guild, 《Valha20023》, recent life.


    Our guild-members online amounts are still bigger than offline amounts.




    We’re still waiting the answers.


    The answer is Elsword-Team let my character, DreamAviator, Guild-Manager, to replace the Guild Leader.




    The video is attached: https://youtu.be/IB-mf90zkKk


    Thank you in advance for your cooperation. :)

    Leider gibt es hierzu immernoch keine Neuigkeiten, allerdings habe ich diesen Bug nochmals gepusht. Mal sehen was dabei rum kommt.

    Wenn wir Neuigkeiten hierzu haben, findet ihr sie hier o7

    Quote from english translation

    there is no new news about that bug and we can't switch a Guild Leader via support. I've pushed that issue again, lets see how it goes.

    If we have new news, we'll post them here o7

    Quote from Artamiel

    Leider gibt es hierzu immernoch keine Neuigkeiten, allerdings habe ich diesen Bug nochmals gepusht. Mal sehen was dabei rum kommt.

    Wenn wir Neuigkeiten hierzu haben, findet ihr sie hier o7

    Quote from english translation

    there is no new news about that bug and we can't switch a Guild Leader via support. I've pushed that issue again, lets see how it goes.

    If we have new news, we'll post them here o7


    Dear Elsword-Team,


    I’m understanding Elsword Team still dealing with this issue. But you know, even everyone knows, this problem solving time is too long.



    Would you mind take further, ask KOG’s technological programer or KOG’s Game Master more informations, about how does this 《Guild Leader change》 system work? Or maybe this system is only for KOG’s programers used?




    Our guild-members online amounts are still bigger than offline amounts.




    We’re still waiting the answers.



    The answer is Elsword-Team let my character, DreamAviator, 《Valha20023》 Guild-Manager, to replace the Guild Leader, CrowCrash.




    The video is attached:


    Thank you in advance for your cooperation. :)

    System welches automatisch eine Umfrage erstellen sollte zum Wechseln des Gildenmeisters, existiert nicht.
    Laut NA, sollte das ganze via Support geregelt werden, was aber hier in EU nicht möglich ist.


    Daher ist es bei uns auch nicht möglich den Gildenmeister zu wechseln. Weswegen ich diesen Thread hier mal schließen werde. Sollte es in der Zukunft ein Update bezüglich des Wechseln eines Gildenmeisters geben. So findet ihr die entsprechende Neuigkeiten auf unseren News Kanälen.


    EN translation