Posts by Maeve

Elsword players!

We are excited to welcome DaletIgnia as the newest member of our Discord moderation team!

You might start seeing that name around the server: feel free to say hi or reach out if you need anything or just want to chat. DaletIgnia will be helping us keep the Discord space friendly and organized!

Please note that this role is focused on Discord only. For anything forum-related, the rest of the moderation team remains at your disposal.

Let's give [Mod] DaletIgnia a warm and supportive welcome!

Dear community!

We're happy to announce that Taong has joined our Discord moderation team!

Please give her a warm welcome and don't hesitate to chat with her if you'd like to get to know her better. She'll be focusing exclusively on Discord, so if you ever run into any issues there, feel free to reach out to her directly.

For anything related to the forum, you can continue to contact the rest of the moderation team.

Welcome aboard, Taong !

Dear Players,

The next payment maintenance is scheduled for Thursday, 24.04.2025 starting at 06:00 am.
Expected downtime: ~120 minutes, during this time all payment services will be offline.

Kind regards
Your Elsword team

Dear Players,

Tomorrow, Wednesday, 02.04.2025, between 08:00 and 08:30 CEST, there will be a brief payment maintenance. During this time, payment may be unavailable, and purchases might not be possible or could be delayed.

Thank you for your understanding.

Dear community!

I wanted to let everyone know that Chirris has decided to leave the Elsword UK team on her own terms.

I just want to take a moment to say how much I appreciate all the hard work and enthusiasm she brought to our community. It’s been great having her on the team.

I wish her nothing but the best in whatever she chooses to pursue outside of Elsword. I'm sure she'll do amazing things!

Thanks again, Chirris, for everything!

Dear community!

We’re excited to let you know that as of today, our support system is back in full swing!

This means we’re here, fully operational, and ready to assist you with anything you might need. Whether you’ve got questions, need help troubleshooting, or just want to chat about your experience, we’re on it.

From now on, you can expect responses to new requests within 48 hours at most, though we’ll always aim to get back to you sooner. Your time matters to us, and we’re committed to making your experience as smooth and efficient as possible.

As we step into this brand new year, we want to wish you all the success, happiness, and growth in 2025. Thank you for being a part of our journey; we truly appreciate your trust and support. We’re eager to meet (and hopefully exceed!) your expectations this year.

Here’s to a fantastic 2025 for all of us. Let’s make it great together!

Your Elsword Team

Dear Elsword community!

On these special dates, we would like to express our best wishes to you for a Merry Christmas filled with joy, peace, and unforgettable moments. May the Christmas holiday light up your homes and hearts.

Let the New Year 2025 be the start of new adventures, achievements, and challenges in Elsword. Let your battles be epic and your victories be even more rewarding. May you always have luck in your favor!

To wrap it up, we want to let you know that our volunteers will be taking a well-earned break during the holidays. This may cause tickets to be answered in the support system to take a little longer than usual. Specifically, between December 23, 2024 and January 4, 2025.

We thank you for your understanding and patience. Despite our brief break, we will continue to work on making the experience better for all players and resolving any issues as soon as possible.

Thank you for being part of this amazing community. Looking forward to seeing you in the battlefields!

Sending you warm wishes for a prosperous New Year and Merry Christmas!

With love,

Your Elsword Team

Dear players,

We will be performing a hardware migration of our forums server tomorrow, 27.09.2024, starting in the morning, which may last until 14:00 CEST.

Please note that the migration of the Elsword forum may occur at any point during this maintenance window, resulting in downtime of approximately 20 to 45 minutes.

Your Elsword Team

1... let's start again!

0... I promise I'm not that bad

0

Dear community!

I'm glad to announce that Cheyo is joining our team as a discord moderator! Most of you might already know him, but do not forget to bring him some cookies!

Be kind!

Dear Players,

The next maintenance will happen on Thursday, 27.04.2023

The maintenance will start early in the morning and may take up to 3 hours.

During this time the support system will not be available which means new tickets cannot be created, and we cannot answer the existing ones.

Your Elsword Team

Dear Players,

The next maintenance will happen on Thursday, 23.03.2023

The maintenance will start early in the morning and may take up to 3 hours.

During this time the support system will not be available which means new tickets cannot be created, and we cannot answer the existing ones.

Your Elsword Team

Dear Players,

The next maintenance will happen on Thursday, 23.02.2023

The maintenance will start early in the morning and may take up to 3 hours.

During this time the support system will not be available which means new tickets cannot be created, and we cannot answer the existing ones.

Your Elsword Team

Elsword Players!

Mime has left his position as moderator. We wish him the best and we're grateful for the work he has done towards the community.

Elsword players!

Chirris is now helping the English community as a moderator! Please, welcome her and don't hesitate to poke her if you need help with her assigned sections!

Welcome aboard!

Dear Players,

There will be a Support System maintenance performed on the last Thursday of every month.

The maintenance will start early in the morning and may take up to 3 hours.

During this time the support system will not be available which means new tickets cannot be created, and we cannot answer the existing ones.

For the first time we will have this maintenance on Thursday, 26.05.2022.

We apologize for any inconvenience this may cause and appreciate your understanding.

Your Elsword Team.

Dear players,

Do not forget to sumbit your entries, you are still on time!

We're looking forward to your designs!