Posts by Maeve

  • Reduced support during the Christmas holidays

    XMas_elsword_en_2017_1d60e5b0fe2deda2225cc612ac9c6560.png


    Dear Elsword community! :xmasberries:


    On these special dates, we would like to express our best wishes to you for a Merry Christmas filled with joy, peace, and unforgettable moments. May the Christmas holiday light up your homes and hearts. <3


    Let the New Year 2025 be the start of new adventures, achievements, and challenges in Elsword. Let your battles be epic and your victories be even more rewarding. May you always have luck in your favor!


    To wrap it up, we want to let you know that our volunteers will be taking a well-earned break during the holidays. This may cause tickets to be answered in the support system to take a little longer than usual. Specifically, between December 23, 2024 and January 4, 2025.


    We thank you for your understanding and patience. Despite our brief break, we will continue to work on making the experience better for all players and resolving any issues as soon as possible.


    Thank you for being part of this amazing community. Looking forward to seeing you in the battlefields!


    Sending you warm wishes for a prosperous New Year and Merry Christmas! :xmastreepet:

    With love,

    Your Elsword Team

    :hmerryxmas:

  • Forum maintenance on 27.09.2024

    Dear players,


    We will be performing a hardware migration of our forums server tomorrow, 27.09.2024, starting in the morning, which may last until 14:00 CEST.


    Please note that the migration of the Elsword forum may occur at any point during this maintenance window, resulting in downtime of approximately 20 to 45 minutes.


    Your Elsword Team

    :kawaiiwink:

  • Support System monthly maintenance

    Dear Players,


    The next maintenance will happen on Thursday, 27.04.2023


    The maintenance will start early in the morning and may take up to 3 hours.

    During this time the support system will not be available which means new tickets cannot be created, and we cannot answer the existing ones.


    Your Elsword Team

  • Support System monthly maintenance

    Dear Players,


    The next maintenance will happen on Thursday, 23.03.2023


    The maintenance will start early in the morning and may take up to 3 hours.

    During this time the support system will not be available which means new tickets cannot be created, and we cannot answer the existing ones.


    Your Elsword Team

  • Support System monthly maintenance

    Dear Players,


    The next maintenance will happen on Thursday, 23.02.2023


    The maintenance will start early in the morning and may take up to 3 hours.

    During this time the support system will not be available which means new tickets cannot be created, and we cannot answer the existing ones.


    Your Elsword Team

  • Support System monthly maintenance

    Dear Players,


    There will be a Support System maintenance performed on the last Thursday of every month.

    The maintenance will start early in the morning and may take up to 3 hours.


    During this time the support system will not be available which means new tickets cannot be created, and we cannot answer the existing ones.

    For the first time we will have this maintenance on Thursday, 26.05.2022.


    We apologize for any inconvenience this may cause and appreciate your understanding.


    Your Elsword Team.

  • [CONTEST] New banner for team members!

    cdzh.jpg


    Hello to the entire elsword community!


    We would like to introduce you an event that never has been seen before!

    You will have the opportunity to create new "image ranks" for all Elsword staff teams.


    As you may have noticed, our banners are getting old-fashioned and a brand new air would be welcome! We invite you to participate in this renewal!


    The main rule is pretty easy to follow: you must choose the character(s) of your election and which one would fit better to that rank image.




    Here is an example of the banners we want to modify:

    2k3j.pngj4xt.png1dc4.png



    Rules

    lvx4.jpg


    • You can choose any character or class available on the European server.
    • We ask for some diversity, so more than one class would be welcome.
    • No pornographic, insulting or rule-breaking images will be accepted.
    • You can submit your entry until Sunday, Feb 20th - 23:59
    • Your designs must be sent by private message to Yorime and Arnyh (Click here to create a new conversation)
    • A poll will be done internally by all teams.
    • To get your entry approved, you must provide an image for each rank (TGM/TMOD/GM/MOD/SGM/SMOD/BA/GA/TM/COMA) so 10 images minimum, up to 20 images if you would like to submit Male and Female versions.
    • A copyright will be added to your creations, this means that only gameforge will be allowed to use them
    • The images you may use for your creations must not have copyright
    • You can do a total redesign of the banners or improve the current ones, that's up to you!
    • Images must have a size of 155 x 135 pixels and a weight of no more than 50 KB, in png format.


    Prizes

    Winner(s) 4500 Elcoins 5e5x.png


    z5vq.png


    Everything in hand? Then let's get started!


    Do not hesitate to contact your team if you need more information


    Good luck to all!

  • Payment Maintenance

    Heroes of Elios,


    Next Wednesday 11th of August at 08:00 am (German Time) we will be carrying out our scheduled payment maintenance. The expected downtime is 30 minutes.

    For the duration of the maintenance, payment related services might be not available.


    Regards,

    Your Elsword Team.