Dear Elsword community! 
On these special dates, we would like to express our best wishes to you for a Merry Christmas filled with joy, peace, and unforgettable moments. May the Christmas holiday light up your homes and hearts. 
Let the New Year 2025 be the start of new adventures, achievements, and challenges in Elsword. Let your battles be epic and your victories be even more rewarding. May you always have luck in your favor!
To wrap it up, we want to let you know that our volunteers will be taking a well-earned break during the holidays. This may cause tickets to be answered in the support system to take a little longer than usual. Specifically, between December 23, 2024 and January 4, 2025.
We thank you for your understanding and patience. Despite our brief break, we will continue to work on making the experience better for all players and resolving any issues as soon as possible.
Thank you for being part of this amazing community. Looking forward to seeing you in the battlefields!
Sending you warm wishes for a prosperous New Year and Merry Christmas! 
With love,
Your Elsword Team
