Problems with currency in other countries?

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  • Hay!
    Today one of my turkish friends was wondering why he cant pay with his normal currency. (He thinks his english is not good enough for the forum, so he asked me to write a post in here.) Some other friends looked it up and have the same problem. Is this a bug? I cant check for myself because i mainly life in germany ^^ maybe somebody can help them? Im thankful for every answer <3

    Have a good day!

  • Hello there!


    I'm sorry to hear that your friend is having issues with the payment system in his country. Unfortunately, I must inform you that any inquiries regarding accounts and billing must be made through the official support website: Billing Support, in your case. Please inform your friend to reach the Billing Support Team (via the link provided) with any questions he might have regarding the payment system.


    I will be closing this thread, therefore if you have further inquiries revolving around this topic, please reach the Billing Support Team!


    Kind regards,

    Altale