Avatar | Nickname | Discord | Role | |
Prongs | Prongs#0449 | Community Manager | The CoMa is the responsible of the game and the forum. CoMas should be only contacted if the team cannot help you or if you're in a critical situation. |
Avatar | Nickname | Discord | Role | |
Memoritter | memoritter | Game Administrator | The GAs do all of the interviewing and hiring of new GMs and make critical decisions in emergency situations. If you have a complaint about one of the SGMs, your complaint should be sent to a GA to be handled. In some situations, the GAs may contact you via the ticket system if needed. | |
Maeve | Maeve2434 | Board Administrator | The BAs do all of the interviewing and hiring of new Mods and make critical decisions in emergency situations. If you have a complaint about one of the SMods, your complaint should be sent to a BA to be handled. In some situations, the BAs may contact you via the ticket system if needed. |
Avatar | Nickname | Discord | Role | |
Griffon | Griffon#2005 | Super Game Master | The SGMs are the first level of support for their assigned GMs. Complaints about specific GMs should be sent to their assigned SGM. If your ticket has not received a reply and over 48 hours have passed, the SGM becomes your contact person for the open ticket. | |
Holo | Holo#8093 | Super Game Master | The SGMs are the first level of support for their assigned GMs. Complaints about specific GMs should be sent to their assigned SGM. If your ticket has not received a reply and over 48 hours have passed, the SGM becomes your contact person for the open ticket. | |
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Altale | altalee |
Super Moderator | The SMods are the first line of support for their assigned Mods. Complaints about specific Mods should be sent to their assigned SMod. If your ticket has not received a reply and over 48 hours have passed, the SMod becomes your contact person for the open ticket. The SMods, their assigned Mods, and their assigned sections can be found below. |
Avatar | Nickname | Discord | Role | |
Game Master | Your GM / TGM is your first point of contact if you need assistance with something on the game. Your GM can be reached by submitting a ticket via the Support System. It may take up to 48 hours for your GM to reply to your tickets, because all of our GM are volunteers, and must fit their GM work into their free time. |
Avatar | Nickname | Discord | Role | |
NicotheRM | nicotherm | Moderator | Each Mod is assigned to specific sections of the board. Your Mod is your first point of contact if you need assistance with something on the board. Your Mod can be reached by submitting a ticket via the Support System. It may take up to 48 hours for your Mod to reply to your tickets, because all of our Mods are volunteers, and must fit their Mod work into their free time. The list of current Mods and their assigned sections can be found below. | |
Chirris | Chirris | Moderator | Each Mod is assigned to specific sections of the board. Your Mod is your first point of contact if you need assistance with something on the board. Your Mod can be reached by submitting a ticket via the Support System. It may take up to 48 hours for your Mod to reply to your tickets, because all of our Mods are volunteers, and must fit their Mod work into their free time. The list of current Mods and their assigned sections can be found below. | |
Cheyo | Cheyo | Discord Moderator | Each Mod is assigned to specific sections of the board. Your Mod is your first point of contact if you need assistance with something on the board. Your Mod can be reached by submitting a ticket via the Support System. It may take up to 48 hours for your Mod to reply to your tickets, because all of our Mods are volunteers, and must fit their Mod work into their free time. The list of current Mods and their assigned sections can be found below. |
Super Moderator | Moderator | EN Forum | INT Forum | Marketplace |
Altale | NicotheRM |
Discussions - Suggestions - Guilds & Groups - Guides & Tutorials -Characters | Animations & Events - Offtopic Spam |
Elsword - Aisha - Rena - Raven - Elcoins/Elflouzes |
Altale | Chirris | Assistance & Questions - Bug Report - Localisation |
Introductions - Spam |
Eve - Chung - Ara - Elesis - Ain - Laby |
Altale | Altale & Maeve |
Players & team Introductions - Writing Workshop |
International guilds and groups - Fanfictions & Stories - Youtubers/Streamers/Fansite - Media Library (Elsword Universe) - Fanarts - Spam |
Add - Lu/Ciel - Rose - Trade & Estimation - Other |