Account has been blocked

Attention! We are receiving reports about SCAM attempts, which promise you to get Elcoin for free after submitting your account data on some pages.
We advise you DO NOT TO CLICK on such suspicious links and do not share your account login/password with ANYONE.
Please report any kind of such activity directly to our Support. Thank you!

    Today my account got blocked out of no reason. Didn't break any rules involving both game and elsword community
    And couldn't sign in through the the elsword on gameforge either
    Made a little research and found out they might blocked the account cause of IP change or Vpn usage
    Sent a ticket but still no response
    So ı also wanted to point this issue out in this forum
    Hope someone will help me with this problem

    Than you for reading.

    As you have already contacted the support please be patient and wait for the replies.
    Sometimes we have to issue a Manual ban which we may or may not send an email after it.
    If you have been banned, it is true you should check your email first to know the reason why.
    If there is no email regarding your ban please contact the Support as soon as possible.
    I hope I clarified this situation and we are sorry for the inconvenience with the missing Ban Email.
    We shall try our best to attach emails when issuing Bans manually for future reference!
    Have a nice day and I shall be closing this thread.