it's already the 21'st and I still have not gotten any answer for what my account got banned nor any help after providing 29 detailed screenshots,
Just to be clear, you are inquiring about how to reclaim a previously banned account? This seem somewhat misleading to your first post where you asked about how to reclaim a lost account (lost email) quoted below:
The problem is I do not have access to the email I made the account on nor do I have any idea anymore what the email I made the account on can be.
I'm pretty sure that recovering an account from a lost email is different to getting an un-ban, so make sure you've sent the ticket to the appropriate subject. Either way, this is an account-related discussion, so if you have further inquiries specific to your account, please wait until your current ticket has received a reply. You can always send a new ticket here.
It's a banned account but the support asked me questions as if I'm recovering a lost account,I do not even know if I just got unlucky with what support person I got,but my main issue here was that I lost items i spent money getting due to the support being extremely slow and not helping me,the event ended and my coins are now gone anyways....and im sure i will not get the items i lost due to that back once it's unbanned again either ..I first sent my ticket ont he 6th february,last login was 5th and since then i have asked multiple times for them to tell me why It was suspended in the first place,I have not gotten it answered and never received a ban email either,it's just dissapointing having to be in this position not knowing what is going on and waiting for the support to answer you back for weeks,
I've been paranoid as fuck and been changing my password every time i can since the ban,this is mentally exhausting especially after spending so much to get 5x +12 scrolls and now not knowing what will happen to my account..
