Posts by Altale

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>:D

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Hey WyldCard,

Sorry to hear that you're struggling with your account to contact game support.

If you are curious on the status of your current ticket, you can also check the email that you used to register for your support account to see if a GM responded to it. There should be an automatic email that you receive if your ticket got a reply. Meantime, do try again to get your account access back by using the reset password function, and take your time doing it (by that, I mean give the system some time to process your request and not 'rush it through')

Regarding your last question 'Should I make the support ticket on here instead?', it depends on what kind of help you are trying to get. Anything account related must go through the support system via the Elsword support website. If it's just a generic inquiry that doesn't involve your game account, send me or any other EN Moderators a private conversation first (discord message works too!) and we'll see if we can help you without you having to use the support website.

Closing the thread.

D:

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Closing the thread as tags changed to "closed"!

Closing the thread as tags changed to "closed"!

Closing the thread as tags changed to "closed"!

Hey there,

Perhaps you have compatibility checked to a certain Windows mode for the elsword.exe file? This sounds awful similar to me in the past when I had compatibility mode checked.

You can check this by finding the elsword.exe file in your ProgramFiles or ProgramFiles(x86)/Elsword folder, right-clicking the elsword.exe file -> select properties -> select compatibility -> UNCHECK if compatibility mode is checked.

I'll attach a screenshot but pardon me it's in Korean

Anyway, un-checking this boosted my patch speed by ALOT (under 20 seconds?) when it took me like 30 minutes, just like your current situation.

Hope this was of any help!

Closing as tags changed to "closed"!

Closing as tags changed to "closed"!

Closing as tags changed to "closed"!

Closing as tags changed to "closed"!

Closing the thread as tags changed to "closed"!

Closing the thread as tags changed to "closed"!

Welcome, welcome Mavis~

Enjoy your stay at the English section!

Closing the thread as tags changed to "closed"!

Closing the thread as tags changed to "closed"!