Hey,
for several patches now pretty much every player is facing the problem of sudden disconnects that are NOT related to their own connection/pc but to the game.
Honestly I don't want to count how much EC/ED I've lost due to disconnects during the raid but the DC some minutes ago was too much and tilted me so damn hard I just uninstalled the game.
Because several players are losing ED/EC every day to those DCs there has to be some kind of compensation.
You cannot make people buy keys for the raid with EC aka. THEIR REAL MONEY and make them just lose it due to a bug (?) or what so ever causes the disconnects.
At the moment offering key for EC/ real money and not guaranteeing the player that he/she will be able to use it and not lose it due to an issue in the game is a blatant ripoff.
I suggest weekly EXP/ Droprate-events until this issue has been solved.