Necessary improvements on the game and website/forums

Quote from Ketsuekii

4. Update Frequency

Updates come late. Like, very late. A view onto this web page tells a tale of abandonment for Elsword EU : https://elwiki.net/w/Server_Differences

Any server gets korean updates a month, a maximum of two months after Korea. Well optimized, well worked and with great stability. On Europe, we can be happy if we get an update six to eight months later, while it is incomplete and damaged (poiting at Eclipse nerf which took like two years, content updates lacking some of their mechanics or having mechanics broken).

In all honesty, who would even still play EU, if they had not stuck so much time and money into it? And people are leaving, Gameforge can't be that blind to ignore it. Even illegal servers are further in progression and stability at this point, making EU the laughing stock to literally any other server globally.

The pace needs to increase, if you don't want players to leave after they have been left behind. Devote some more workers onto Elsword, for crying out loud. Having Shop Updates to skip weeks, literally adding 1 Item and removing 1 Item from the shop, is insulting to the player.

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Pretty much this. I don't see the point of playing Elsword in the EU (and i spend like a lot of years and money in this game) when NA is far in terms of updates, and i can easly download this with...browser and Steam, lol.
Like, why they are so far away? And expeccialy, with the hell most of the times the updates seems rushed, or horribly translated? No, i didn't forget the "Tartaruga del Tempio", and other horrible translations GF, i'm still waiting for a patch to fix this crap.

...but let's be fair for a sec. As much as i want the fixes and i fully agree with it...

This server it's a meme.
And until something changes (WHICH I DOUBT, I STRONGLY DOUBT ABOUT THAT CHEIF), there's no way around it

Quote from Ketsuekii

I've been under the impression that disconnects happen a lot more recently.

I agree with this. Since a few weeks (I think since the Log In event that started 3 weeks ago) my game closes randomly without warning me - or it says I lost the connection to the servers.
Before that I maybe had 2-3 issues with disconnects since February. Now I feel like it's happening 1-2 times a day 3-4 days/week.

Hi there,

As we requested a while back, please send all the information mentioned here: Crash issues Investigation to our support system so we can forward it once again.

Also about an update on this thread, as soon as there is anything to be said it will be, if there are no replies to this thread is because there is nothing new to share, sorry

Regards,

Senakhtenre.

So i read in a italian thread that not all Laby stuff isn't even translated,

What a joke, imagine having 9 months of delay compared to the other servers (including the Private) and not having the stuff fully translated.

delete this server

Sorry if the following request was already asked, but i was a bit lazy to read everything.

So if things can be changed, or took in consideration by the CoMa, then i'll gladly ask to put x2 Exp and x2 Drop + Infinite Stamina more often than usual(=which means 0 times currently). I am aware of the event starting at 00:00 tonight, but it's only done due to Laby's release in EU. To my knowings NA and KR have these kind of events weekly, and if not they have more x2 and Inf.Stamina than we do in a period of one year (I mean i've been playing for one year, with no tryhardings, and yet only 2 or 3 x2 events in a year, is this normal? Even CODs have more x2 events than we do, even if it's not the same type of game the company that helds them is worse than Gameforge, same goes for the p2w part).

So what i'm asking for is simple, put more x2 events with endless stamina ON, and not just for one week straight. Now that laby is out i'll profit of the current event as much as I can, but this kind of event is just a parameter you modify in the game, it's not that hard to do I think.

The Issue with the Laby Weapons is forwarded and we are hoping to fix this soon. We are sorry for the inconvenience. Please keep in mind that it's weekend so our Gameforge Employees aren't working.

Vorti Yes, these Events are requested really often and we have forwarded this!

Very sad to see that after over 2 years absolutely nothing has been changed on the game website and although this is the most upvoted post in this section it doesn't even have a reply from admins.

If this isn't a big 'WE DON'T CARE' from Gameforge, I don't know what it is.

Quote from favaro

Very sad to see that after over 2 years absolutely nothing has been changed on the game website and although this is the most upvoted post in this section it doesn't even have a reply from admins.

If this isn't a big 'WE DON'T CARE' from Gameforge, I don't know what it is.

The website looks fine for me, but that's probably because I like old stuff and the forum is fine too, but I think there should be some sections merged.

I like the EU website more than the NA website (nostalgia?)

I'm not against any changes, but if they do some then it should improve the old version.

Quote from favaro

Very sad to see that after over 2 years absolutely nothing has been changed on the game website and although this is the most upvoted post in this section it doesn't even have a reply from admins.

If this isn't a big 'WE DON'T CARE' from Gameforge, I don't know what it is.

I guess its more like a "answered a 1000 times already" and there is nothing really to change here. All the things mentioned here, like game, patches and patchnotes are not really influenced by GF, they only do translations for it. Everything else like patchnotes, coming from devs. Stability ist mostly a routing issue, sometimes its maybe the sh*tty game code, but again the devs.

The only thing GF can do here, is in my eyes, the Website and for me the current Website is not enough and needs a overhaul badly. But thats only my and many others opinions, when GF (and all the higher ups who can make this decision) think its fine, why should they change it then. If it works for them, it works. I mean they should know the best for what the company is aiming for and i'm sure there is a reason for it.

Quote from Artamiel

Quote from favaro

Very sad to see that after over 2 years absolutely nothing has been changed on the game website and although this is the most upvoted post in this section it doesn't even have a reply from admins.

If this isn't a big 'WE DON'T CARE' from Gameforge, I don't know what it is.

I guess its more like a "answered a 1000 times already" and there is nothing really to change here. All the things mentioned here, like game, patches and patchnotes are not really influenced by GF, they only do translations for it. Everything else like patchnotes, coming from devs. Stability ist mostly a routing issue, sometimes its maybe the sh*tty game code, but again the devs.

The only thing GF can do here, is in my eyes, the Website and for me the current Website is not enough and needs a overhaul badly. But thats only my and many others opinions, when GF (and all the higher ups who can make this decision) think its fine, why should they change it then. If it works for them, it works. I mean they should know the best for what the company is aiming for and i'm sure there is a reason for it.

Yeah actually my comment was 100% about the game website. Have you ever accessed NA/INT websites? If you have I'm sure you would understand where my point is. It's not like GF website is complete garbage, it just looks completely unappealing and outdated. You see, the game webpage is potentially the first selling point of a game. If you get to their land page and see the website design looks worse than, say, Habbo hotel. Considering this is 2021 that you can even make a website on Canva, would you even consider playing it?

I don't know who is in charge on GF socials nor do I know their data related to new players but as a player you can tell this game has little to no new players and this is the same as a death sentence in a long term. And I'm pretty sure it starts with a well designed website. I don't know why Gameforge hasn't changed it a bit, surely they must be comfortable with the way things are, until they are not. Just saying.

They didn't change it, because it still works. Elsword is running more than 10 years and is still one of the better games according to their player counts. (or $) Atleast from what i know. The Website still matches the "color/design" sheme from Elsword, thats another reason why they didn't change it, i guess.

1) font and font colour are almost always the same, everything looks the same, nothing looks important (even if its in bold text) which would be stuff like when an event begins/ends

2) the charts sometimes dont even align with the content and the guy who created them seems to have no problem with it because "it works"

3) pictures of upcoming stuff is missing, who needs that anyways, it just works?

4) what does it say when most people dont even use the official website because its unreliable and would rather use the NA one? not "personal preference" obviously

The charts are still readable, because you still know that the first part is the 1st week for example and 2nd week.

Well, they could remove the "landing" page (it is not needed in my view) and change the "Hall of Fame", because it is bugged if you go on their website. I remember it was bugged for months.